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Privacy Policy
Privacy Policy
At Pullman Reef Hotel Casino, we are committed to respecting your privacy and protecting the personal data that you entrust us with when using our website or staying at our hotel.
What Information Do We Collect?
When you interact with our website or stay at our hotel, we may collect certain information about you. This can include:
- Contact details such as name, email address, phone number and physical address
- Booking and accommodation preferences
- Gaming activity data (non-financial)
- Browser type and version
- Operating system
How Do We Use Your Data?
We use the information we collect to provide our services and enhance your experience. This can include:
- Processing bookings and reservations
- Managing gaming activities
- Personalizing communications and marketing offers
- Improving website functionality and user experience
Data Sharing and Disclosure
We may share your data with third parties in certain circumstances, such as:
- With suppliers or service providers to facilitate booking processing and other services
- To regulatory bodies as required by law
- In cases of suspected gaming addiction or problem gambling, we will comply with local regulations regarding self-exclusion
Data Security
We take the security of your data seriously. Our website uses industry-standard SSL encryption and secure servers to protect your information.
Your Rights
You have certain rights when it comes to your personal data. These include:
- The right to access and rectify any errors
- The right to request erasure or deletion
- The right to restriction of processing in specific circumstances
To exercise these rights, please contact us using the details provided below.
Changes to This Policy
We reserve the right to update this policy from time to time. When changes are made, they will be posted on our website and may also be communicated by email or other means if necessary.
Contact Us
If you have any questions or concerns about how we collect, use, share, and protect your data, please don't hesitate to contact us:
- Address: Pullman Reef Hotel CasinoCorner of Wharf St & Cairns EsplanadeCairns QLD 4870
- Phone: +61 7 4030 8888